We can’t
afford………When you hear these words what do you think?
If you are
an employee who has asked for a raise, you think: “Oh well, it was worth
trying.” Or, maybe, “That’s the last time I asked, I’m going somewhere else.”
If you are a
business owner listening to the CFO, you think: “Maybe he is right, we can’t
overextend ourselves.” Or, maybe, “Who is the boss here, it’s my money.”
If you are a
vendor trying to sell an upgrade of an existing software system to a CIO, you
think: “Is he just playing hardball or is he just too cheap?” Or, maybe, “Is he
going somewhere else with his business?”
If you are a
CEO asking his Board for approval of a capital investment project, you think: “Oh
boy, I did not make my case clear enough.” Or, maybe, “I think I need a new
Board.”
Either way,
these are dreaded and fateful words. And, while there are instances where these
words reflect the reality, more often than not the opposite is true. This is
particularly the case in hiring situations. It comes up when, in the interview
process for the filling of a key position, one candidate stands out head and
shoulders above the rest of the pack, but is already making more than the
salary offered for the job and seeking to improve. To illustrate: you have
budgeted $60,000 in total annual compensation for this position, but the
stand-out candidate is already making $65,000 and wants to make at least the
same in base compensation plus some incentive compensation. You may be short
$15,000 to $20,000.
I submit
that, in this situation, the question is not if you can afford to hire this
candidate, but, rather, if you can afford not to. I realize this is only true
if the position needs to be filled for the business to be running on all
cylinders and if the pool of candidates has been properly vetted. But if these
basics have not been addressed, the company can probably not afford to be in
business!
What you can
afford is not a function of the room you have in your budget, nor a function of
the disposable income earned in the past. What you can afford is a function of
the value added, in this case by the hiring of the individual. The hiring of
key people for an organization is not a zero sum game.
If the owner reasons:
“Everything I pay this candidate is coming out of my pocket” he/she makes a
critical mistake. In staffing the company, the owner needs to hire the people
with the competencies required to drive the business, not the people that fit
within the pay-scales that may have been set in different times under different
circumstances. The owner should not hire at all if cash flow does not permit it or if the hiring cannot be
projected to support and enhance profits down the road.
The same
holds good for investment in assets other than personnel.
Changes in
markets, in popular preferences and in technology dictate the investment in new
tools, technologies and systems, whether the existing assets that need to be
replaced have been fully amortized or not and whether the capital investment
budget contains funds allocated for these investments or not. The force behind
this is called “creative destruction”. It is one of the most powerful keys to
success in American business: the practice of destroying the economic viability
of a product or service by replacing it with a new and improved one before the
existing product or service is completely obsolete.
Dave
Sullivan, who for a long time was the Executive in Residence at Aileron (www.Aileron.org) the Dayton, OH based training
institute for small business owners, will tell you that one of the primary
causes for business failure is the fear of investing. This fear causes a
business owner to hold on to sub-par talent or outdated technology for too
long. If you want to be an entrepreneur, then you can’t save your way to
prosperity; entrepreneurship is all about putting capital at risk.
When you
hear the words “we can’t afford”, or when these words cross your mind while you
are pondering a new hiring or a significant capital investment, seriously ask
yourself the question “Can I afford not to be spending this money?”
Right on target, Frans.
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